Last updated: July 12, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation 

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Niagara Systems, operating under the domain https://www.niagarasystems.ai.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

Account means a unique account created for You to access our Service or parts of our Service.

Website refers to Niagara Systems, accessible from https://www.niagarasystems.ai

Service refers to all services offered by Niagara Systems to its customers.

Country refers to the United States.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Personal Data is any information that relates to an identified or identifiable individual.

Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. 

Personally identifiable information may include, but is not limited to: 

·      Email address 

·      First name and last name 

·      Phone number 

·      Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies 

Type: Session Cookies 

Administered by: Us 

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies 

Type: Persistent Cookies 

Administered by: Us 

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies 

Type: Persistent Cookies 

Administered by: Us 

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies 

Type: Persistent Cookies 

Administered by: Third-Parties 

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

Use of Your Personal Data 

The Company may use Personal Data for the following purposes: 

·      To provide and maintain our Service, including monitoring the usage of our Service. 

·      To manage Your Account: to manage Your registration as a user of the Service. 

·      For the performance of a contract: for the purchase or other contract through the Service. 

·      To contact You: via email, telephone calls, SMS, or other electronic communications. 

·      To provide You with news, offers and general information about similar goods/services.

·      To manage Your requests: to attend and respond to Your inquiries.

We may share your personal information in the following situations: 

·      With Service Providers 

·      For business transfers 

·      With Affiliates 

·      With Business Partners 

·      With other users in public areas or through Third-Party Social Media Services

Retention of Your Personal Data 

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We retain and use Your Personal Data to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period unless used to strengthen security or improve the Service.

Transfer of Your Personal Data 

Your information, including Personal Data, may be transferred to and maintained on computers located outside of Your jurisdiction. We ensure appropriate safeguards are in place such as Standard Contractual Clauses or other mechanisms compliant with applicable law.

Disclosure of Your Personal Data 

We may disclose Your Personal Data: 

·      In business transactions 

·      To comply with legal obligations 

·      To protect and defend the rights of the Company 

·      To prevent wrongdoing related to the Service 

·      To protect the safety of users or the public 

·      To protect against legal liability

Security of Your Personal Data 

We implement commercially reasonable safeguards to protect Your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Detailed Information on the Processing of Your Personal Data 

Service Providers have access to Your Personal Data only to perform tasks on Our behalf and must not disclose or use it for any other purpose.

Analytics: 

We use third-party providers including: 

·      Microsoft Clarity – https://privacy.microsoft.com/en-us/privacystatement

·      Intercom – https://www.intercom.com/legal/privacy

·      Google Analytics – https://policies.google.com/privacy?hl=en-US

·      LogRocket – https://logrocket.com/privacy/

Children’s Privacy 

Our Service is not directed to individuals under the age of 13. We do not knowingly collect Personal Data from individuals under 13. If we discover such collection, we delete the data. We may limit how we collect, use, and store the information of users aged 13–18 based on regional laws.

Links to Other Websites 

Our Service may contain links to external websites. We are not responsible for the content or privacy practices of any third-party sites.

Changes to This Privacy Policy 

We may update Our Privacy Policy from time to time. We will notify You of changes by posting the new policy on this page and updating the “Last Updated” date. Significant changes may be communicated via email or a website notification.

Contact Us 

If you have questions or requests regarding this Privacy Policy, please contact us: 

·      By email: privacy@niagarasystems.ai

·      By visiting this page on our website: https://niagarasystems.ai/contact

Thank you for trusting Niagara Systems.